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23 October 2012

Asteros Labs partners with the Ninth Annual Customer Relationship Management Forum

Experts from Asteros Labs will speak at the Customer Relationship Management Forum on their hands-on experience and technologies used to address challenges with providing quality customer services, quick deployment of new services and protecting investments in the information technologies.

The leading experts will share their expertise in customer relationship management, increasing and supporting customer loyalty, and managing customer service and customer experiences. Key themes of the upcoming event will be as follows:

  • Managing customer relationships
  • Customer relationship analytics and methodology
  • Consumer communications
  • Social media
  • Loyalty programs
  • Partnerships and co-branding
  • Technologies and innovations
  • Managing customer experience
  • Service standards
  • Call centers

Aleksandr Usachev will represent Asteros Labs and give an expert presentation “Technologies helping to serve customers faster and better while spending less”. This presentation will discuss hands-on experience and technologies used to ensure high quality of customer service, quick deployment of new services and protection of IT investments.

The Ninth Annual Customer Relationship Management Forum will take place from 23 to 24 October in Radisson Slavyanskaya Hotel.

For further details, please visit the event website at http://www.customer-management.ru/2012.