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make operator’s work more comfortable and effective
Ergonomic interface basics in principle “one window”. Scenario way to automate operator’s work: system “to lead” operator through scenario and give support with prompts. Unitized user interface, instead of complicated and uncomfortable interfaces in the application. Action: typical scenarios by “three clicks”
IT- support for businesses
realization instruments of business-clients wishes. Support of business continuity: scalability, reliability, fail-safety, availability, safety. Lowering total cost of ownership (TCO): save in investment costs to IT, SOA- architecture, automation of the process of heath of the system
High speed adaptation and modernization of business processes
Visual design of business processes. Library of boilerplate of business-processes
Means of execution and monitoring of the automated business processes.
Automation and optimization across business processes
Automation of the through business processes, mentioning of some IT Systems. Statistics on various cuts in business processes and personnel, as the tool of analysis, optimization and "thin" adjustment under business requirements.
Key and balanced activities of effectiveness
Preparation of the data for formation of indicators of efficiency (Balanced Scorecard and KPI), based on real statistics of performance of business processes.
lowering of requirements to employees and cost of education
The accelerated exit in an independent operating mode. Simple training of clear scenarios of work according to the role instead of studying of difficult interfaces.
 
 
29January
2014
Sheremetyevo International Airport is implementing the Asteros Contact Avia mobile check-in solution
Sheremetyevo International Airport is implementing the Asteros Contact Avia mobile check-in solution
Sheremetyevo International Airport and the Asteros Group have made it possible for passengers to check in for flights using a mobile ...
17June
2013
Asteros Business Contact.Telecom is the first in Russia to receive the international quality symbol from TM Forum
Asteros Business Contact.Telecom is the first in Russia to receive the international quality symbol from TM Forum
Asteros Labs certified its Asteros Business Contact.Telecom solution in compliance with the standards of the international telecommunications association TM ...
20March
2013
Asteros Contact Avia burst onto global skies
Asteros Contact Avia burst onto global skies
Asteros Labs introduced the Asteros Contact Avia solution for airports to the global aviation industry. The Russian developer demonstrated the common check-in interface to attendees at Passenger Terminal Expo 2013 in ...
26December
2012
Asteros Labs and STC Innovations raise the IQ of a modern call center
Asteros Labs and STC Innovations raise the IQ of a modern call center
Asteros Labs and STC Innovations launch a joint sales support solution for call centers. The new intelligent system based on Asteros Business Contact platform is designed to support operator sales by analyzing CRM data and ongoing conversations with ...
23October
2012
Asteros Labs invites to Airport Systems and Equipment Expo
Asteros Labs invites to Airport Systems and Equipment Expo
Asteros Labs will present its Asteros Contact Avia solution offering a unified passenger check-in interface at the upcoming Airport Systems and Equipment ...
23October
2012
Asteros Labs partners with the Ninth Annual Customer Relationship Management Forum
Asteros Labs partners with the Ninth Annual Customer Relationship Management Forum
Experts from Asteros Labs will speak at the Customer Relationship Management Forum on their hands-on experience and technologies used to address challenges with providing quality customer services, quick deployment of new services and protecting investments in the information ...
21July
2011
Asteros receives Skolkovo grant for development of IT product family
Asteros receives Skolkovo grant for development of IT product family
Asteros Labs, a member of Asteros Group, received a 90 million RUB grant from Skolkovo Foundation for development of an IT product family. The purpose of this project is to develop a family of IT products for integration of applications for customer service automation that would outperform all competing solutions ...